Refund Policy

At Feromania, customer satisfaction is top priority. Since our products are custom-designed to your specifications, we are unable to issue refunds or store credit. However, if your item does not match your order confirmation, we will gladly provide a postage-paid return label and resend the correct items. Please reach via email with any issues, and we will strive to assist you.  Please remember, exchange requests for incorrect orders must be submitted within14 days of receipt.